Community Provider Resource Document
Ontario Health (Central) has also developed a downloadable community provider resource document. This document is meant to serve as a resource as your organizations respond to COVID-19. It includes information, tools and resources from the Ministry of Health, Public Health, and the various sector tables within the Central Region.
As we work together to maintain high quality, uninterrupted and compassionate care in the face of the COVID-19 pandemic, Ontario Health (Central) has established this web page to promote self-care and the well-being of its community providers’ staff. The list below provides a variety of tools and resources to help you navigate this challenging time.
Mental Health and Fitness
- TogetherAll (formerly Big White Wall): Free online mental health support network for Ontarians 16+. It is safe, anonymous and available 24/7
- BounceBack Ontario: Free skill-building program designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Call 1-866-345-0224
- Breaking Free Online: Breaking Free is an engaging, interactive and personalized digital addiction recovery program. In response to the COVID-19 pandemic, Breaking Free Group is offering addiction treatment and healthcare providers across Ontario free access to the program to alleviate pressure on services and support clients who can no longer access interventions. Contact Glyn Davies - Service Development Director at firstname.lastname@example.org. for more information
- Canadian Mental Health Association: CMHA has put together some resources and suggestions to help support your mental health at this time of uncertainty. What is happening at my local CMHA?
If you are looking for the CMHA in your community, you can find it here. Check their website for local news and information. New! Return to the Workplace Psychological Toolkit - designed to assist those who may be struggling with anxiety or stress as they return to the physical workplace.
- CAMH Mental Health and COVID-19 Resource: Provides access to mental health and addiction supports for health care workers who might be impacted by the COVID-19 pandemic. These supports will include access to resources, psychotherapy and psychiatric services.
- Canadian Psychological Association: The CPA has called on all registered psychology practitioners to consider donating some of their time to provide psychological services to front line health care providers who may be feeling stressed, overwhelmed or distressed by being on the front lines of this health crisis.
If you are a front-line health service provider, and would like to contact a psychologist, please refer to the list of psychologists here.
- Coping with COVID-19: Support for Frontline Health Care Workers: Five hospitals have partnered with the Ministry of Health and the Mental Health and Addictions Centre of Excellence at Ontario Health to provide confidential support, including access to iCBT. Frontline health and community care workers from across the province can self-refer online or by phone to any of the following five hospital access points: The Royal Ottawa Mental Health Centre (Ottawa)*, Waypoint Centre for Mental Health Care (Penetanguishene), Centre for Addictions and Mental Health (CAMH) (Toronto), Ontario Shores Centre for Mental Health Sciences (Whitby), St. Joseph’s Healthcare (Hamilton)
*Les travailleurs de la santé désirant leur premier contact et leur évaluation en français sont invités à remplir le formulaire en ligne du Centre de santé mentale Royal Ottawa.
- Daily Stoic: Offers videos to help manage stress, excessive thought, anger, depression, worry, and other destructive mindstates.
- l’Entité 4 - Resources for francophones: l’Entité 4 has created a list of French-language COVID-19 resources and support programs (ex. Mental health, social isolation, etc.) on their website. (available in French only)
- Feeling Better Now (Mensante): To help support addictions providers across Ontario to facilitate virtual care with their patients, Mensante is pleased to provide 90-day free access to their solution. Contact Don Lajoie - COO and Executive Vice President at email@example.com for more information.
- Hope for Wellness Helpline: Indigenous peoples can call 1-855-242-3310 for immediate mental health counselling and crisis intervention across Canada (available in some Indigenous languages). Live web chat is also available.
- Various meditation applications are offering free access to services:
- Headspace (includes meditations, sleep, and movement exercises to help you out, however you’re feeling.
- Simple Habit (offers a wide-range of free guided meditations. Login required.)
- Peloton (new users get 90-day trial of its subscription workout app)
- Calm (offering free mental fitness resources for sleep, relaxation and meditation
- Woebot (useful tool to provide step-by-step guidance using tools from Cognitive Behavioral Therapy and mindfulness principles)
- WellCan: Free mental health digital resource for all Canadians. Download the app for free through the app store.
- Wagon: There are new capabilities of Wagon that are being offered in addition to the app during COVID-19. Wagon has increased the number of spaces available in all of the Online Outpatient Clinic programs including an Intensive Outpatient Program as well as individual therapy and group therapy. They are also designing some COVID-19 support groups specifically for frontline workers and healthcare providers who will undoubtably feel the strain of these difficult times. If you have mental health programming needs that aren’t mentioned here, please contact them to discuss how best to support your clients. Vendor Contact: Rochelle Hildebrand - Business and Product Lead at firstname.lastname@example.org.
- Waypoint Centre for Mental Health Care COVID Frontline Wellness: COVID Frontline Wellness connects health care and frontline workers and first responders with supports and access to services to help them enhance resilience during these stressful times and help manage mental health challenges. This service is available by self-referral - simply call Waypoint's Central Intake at 705-549-3181, ext. 2308 or 1-877-341-4229, ext. 2308.
Support with Everyday Tasks
- Accounting for Bravery: Chartered Professional Accountants want to help by preparing your 2019 taxes free of charge through their new program Accounting for Bravery.
This program is open to any frontline healthcare worker supporting the COVID-19 efforts in hospitals, and nursing homes until May 15, 2020. This includes, but is not limited to nurses, paramedics, doctors, cleaning staff, PSWs, lab technicians or other health care professionals who are dealing directly with COVID-19: Fill out the healthcare worker intake form here.
- University of Toronto's Medical Students: A student-led initiative by the University of Toronto’s Medical students that offers support with everyday tasks. Submit a form here. **Please note: the group is not accepting any more childcare requests.**
- Grocery Hero: This is a free delivery service to help healthcare professionals. Volunteers are matched with a healthcare professional in their neighbourhood to help with grocery delivery. Submit a form here.
- Child Care Services: Learn more about Child Care Services for healthcare workers in Ontario.
- My Hero is You, Storybook for Children on COVID-19: A new storybook to help children understand COVID-19 has been produced by a collaboration of more than 50 organizations working, including the World Health Organization, the United Nations Children’s Fund, the United Nations High Commissioner for Refugees, the International Federation of Red Cross and Red Crescent Societies and Save the Children. It has been widely translated and is being released as both an online product and audio book. Download the book here. My Hero is You: all language versions.
- Findlay Lawyers: Findlay Lawyers is offering free will and power of attorney planning services for essential workers during the pandemic.
- Fujifilm Heroes Discount for Health Care Workers: To help you during this difficult time, Fujifilm is offering all healthcare staff and family members, a 35% discount off all our Photo Printed Products. The aim is that while workers are at home, they can still receive something positive, a physical reminder of happiness. https://fujifilmprintlife.ca/collections. Promo Code: HEROS. Valid for 2 months till end of June 2020
Gas and Roadside Assistance
- CAA: CAA is now offering them free roadside assistance in Ontario during COVID-19 to members and non-members. If you are a member, these calls will not be counted on your membership. You can request CAA Roadside service by calling *222 or 1-800-222-4357.
- Pioneer Energy: Pioneer Energy gas stations are offering any hospital personnel, paramedics, police or firefighters $10 off any fill-up